TBS

Tenacity
Benevolence
Satisfaction

T is for Tenacity

‍We patiently persist until you have found the right products and the project is completed on time, and within budget.

B is for Benevolence

Kindness is key. You are generous with your time and patronage, and we will always respect and show gratitude for the trust you place in us.

S is for Satisfaction

‍The project is not complete until there is a satisfied smile on your face. And our after-care service ensures that smile goes on and on.

We take the trust our customers place in us very seriously and we are committed to deliver the results which guarantee a project's success.

To do so we have created a very successful process plan that helps everything move smoothly and keeps communication clear.
1. Pre-Proposal
UNDERSTANDING & COMMUNICATING WHAT'S NEEDED
  • Review architectural plans
  • Identify categories of needed products & services
  • Choose preferred brands to fit category needs
  • Estimated budget for products & services
  • Review and sign "Design Fee Agreement"
2. Discovery
STRATEGIZING & FORMULATING A PLAN
  • Coalesce team (Architect, GC, Interior Designer, Homeowner)
  • Discuss Design strategy
  • Adhere to budget
  • Establish preliminary scope-of-work
  • Develop timeline strategy
3. Design
CREATING & DOCUMENTING
  • Create designs and spec materials
  • Submit shop drawings and detailed material specifications
  • Submit detailed costs & place orders
  • Identify building permit schedule
  • Finalize scope-of-work
4. Implementation
BUILDING & ENSURING
  • Drive logistics (landing what's needed, when it's needed)
  • Control quality & inspection
  • Adhere to the timeline
  • Deliver completion (no loose ends)
  • Accomplish move-in readiness
5. Post-Completion
FOLLOWING-UP THE JOB, AFTER THE JOB
  • Button-up the unexpected
  • Compliance of manufacturer warranties
  • Lifetime partnership with TBS